2. Changing or Cancelling an Order
If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us, provided you give our Customer Service written notice within fourteen days of receiving your items. email [email protected]
On receipt of your notice of contract cancellation, our Customer Service team will email you a confirmation for proceed with the return.
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, trackable means to return.
Alternatively, you may prefer to return items using our returns collection service. Please visit the Returns and Refunds section in the Customer Service area for more details.
3. Valid Payment Methods
Payment for all goods can be by credit card. We accept payment with:
• VISA – Debit or Credit Card
• MASTERCARD – Debit or Credit Card
• AMERICAN EXPRESS
• APPLE PAY
• PAYMENT IN INSTALLMENTS
The alternative payment method, Ali Pay can be used for the following countries: China, China-Taiwan, China-Hong Kong, China-Macao,